Office Coordinator Jobs

About The Position

Requirements

• 3–5 years of experience in a coordination, communications, program support, executive administration, or business operations role.
• Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with experience drafting professional internal communications and presentations.
• Proficiency with Microsoft 365 applications including SharePoint, Teams, PowerPoint, Excel, and Outlook.
• Strong attention to detail, organizational skills, and a proactive approach to managing responsibilities.
• Demonstrated ability to build relationships and collaborate effectively across multiple teams and levels of the organization.
• Experience coordinating events, meetings, employee engagement activities, or leadership programs.
• Sound judgment and discretion in handling confidential employee, leadership, operational, and financial information.
• Post-secondary education in Business Administration, Communications, Public Relations, Human Resources, or a related field, or equivalent practical experience.

Nice To Haves

• Experience supporting budget administration, reporting, governance activities, or business operations is considered an asset.

Responsibilities

• Maintain Customer Office governance trackers, strategic initiative trackers, operating calendars, and leadership dashboards.
• Coordinate action item follow-up and accountability tracking for ELT meetings, Customer Leadership Team meetings, Town Halls, Business Unit Reviews, strategy sessions, and quarterly reviews.
• Prepare agendas, meeting materials, presentations, and post-meeting summaries for leadership forums.
• Track progress against strategic initiatives and escalate overdue actions when required.
• Support the development and execution of internal communication plans for organizational initiatives, transformation activities, and business updates.
• Draft leadership communications, newsletters, employee updates, recognition announcements, and other internal communications.
• Maintain Customer Office communication channels including SharePoint, Teams, newsletters, and digital content repositories.
• Coordinate employee engagement programs, recognition initiatives, site visits, employee listening activities, and culture-building events.
• Administer employee recognition programs including XBucks, service milestones, awards, and recognition campaigns.
• Coordinate Town Halls, leadership meetings, strategy offsites, employee forums, onboarding activities, and special events.
• Manage event logistics including invitations, facilities, catering, technology, speaker preparation, and event execution.
• Collect participation metrics, employee feedback, and event outcomes, and coordinate post-event follow-up activities.
• Support budget administration, invoice processing, purchase orders, expense reconciliation, and discretionary spending tracking.
• Maintain leadership contact directories, distribution lists, document repositories, and shared team resources.
• Support onboarding and offboarding administration in partnership with Human Resources and business stakeholders.
• Assist with the preparation of monthly operating review materials, scorecards, KPI reporting, and business updates.