Office Coordinator

NFI Industries•Whiteland, IN

About The Position

The Office Coordinator works under general supervision and performs a variety of responsible, specialized administrative and office support functions. The role creates and maintains specialized reports, records, and files needed for department work processes. It also supports front-desk security, freight scheduling, shipping and receiving documentation, customer discrepancy resolution, facility accounts payable and receivable, vendor invoices, payroll reporting, and other facility-specific administrative needs.

Requirements

High school diploma or equivalent.
2–5 years of office experience.
Proficiency with computers, including all MS Office applications.
Intermediate typing skills.
Ability to use 10-key by touch.
Experience with shipping software systems, including UPS and Federal Express.
Excellent oral and written communication skills.
Strong time management, multitasking, reporting, and customer service skills.
Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed.

Responsibilities

Follow front-desk security processes, including signing in drivers and visitors.
Answer and route telephone calls politely, take messages, and deliver them to the appropriate individuals in a timely manner.
Schedule inbound and outbound freight in compliance with customer and operations department requirements.
Coordinate receiving and shipping documents and verify their accuracy.
Gather and maintain data and records related to shipping and receiving activities.
Verify shipping orders and quantities against picking documents.
Assist in resolving customer discrepancies.
Collect inbound freight documentation and route it to the appropriate recordkeeping unit.
Direct and oversee the pallet control and exchange program.
Handle facility accounts receivable/accounts payable and vendor invoice responsibilities.
Run specific customer reports and scan invoices.
Assist with special projects at the discretion of the Lead Customer Service Representative, CSR Supervisor, or Office Manager.
May assist with timekeeping and other payroll reporting.
File required facility paperwork.
Perform other administrative tasks as directed by local management based on facility needs.