Office Clerk Jobs

About The Position

Requirements

• High School Degree or General Educational Development (GED) and medical terminology.
• Minimum 1 year recent experience after graduation.
• Must possess ability to pass a Government background check/security clearance.
• AHA or ARC BLS Certification

Responsibilities

• Greet patients/visitors at a clinic front desk; checks in patients for patient encounter.
• Answers main office phone line
• Schedule medical appointments and determines patient eligibility for services as needed.
• Obtains documentation as requested by healthcare providers.
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer systems.
• Conducts end-of-day process at close of business and resolve any delinquent or pending appointments in computer system.
• Contact patients to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care.
• Use multiple office automation software with varied functions to produce a wide range of documents to provide miscellaneous clerical support.
• Assist patients with TRICARE tasks such as contacting TRICARE to assign PCM and creating/verifying secure messaging accounts.
• Gain access and become familiar with EFMP Knowledge Exchange (KX).
• Complete Total Force Management System (e.g. MyVector) training with the designated field trainer.

Benefits

• Paid Vacation
• Paid Sick Time
• 11 Paid Federal Holidays
• Medical/Dental/Vision
• STD/LTD/Life
• Health Savings Account
• Annual CME Stipend
• License/Certification Reimbursement
• Matching 401K