Medical Front Office Clerk (1pm-10pm)

California Medical Business Services•Pasadena, TX

22h•Onsite

About The Position

Huntington Hill Imaging Center, managed by California Medical Business Services (CMBS), is hiring a full-time Medical Front Office Clerk in Pasadena, California. The position is scheduled for 40 hours per week. The usual weekday shift is 1 p.m.–10 p.m., with possible variable weekday shifts of 10 a.m.–7 p.m. or 11 a.m.–8 p.m. The role also includes a weekend rotation from 6:15 a.m.–3:15 p.m. every other week in place of a weekday shift. The employee may be required to work other shifts, alternating weekends, or at other locations based on operational needs. The stated pay is $23 per hour. The clerk is the first point of contact for patients and visitors and serves as a liaison between patients and medical support staff. The role combines appointment coordination, reception, records and communications support, and upkeep of patient-facing areas in an imaging center. The position requires clear communication, organization, initiative, discretion with confidential information, and the ability to manage multiple tasks in a busy environment. Work is performed primarily in a standard office environment with extensive interaction with individuals and frequent interruptions. The position involves prolonged standing and computer use, repetitive hand movements and fine coordination, verbal communication, and the ability to lift up to 30 pounds. Normal-range vision and hearing are required, with or without correction. CMBS describes a supportive workplace with opportunities to expand employees’ knowledge. The company states that it is an equal opportunity employer and welcomes and encourages diversity.

Requirements

High school graduation or GED.
One year of work experience; experience in a medical office or imaging center is preferred.
Word-processing and computer experience.
Excellent verbal and written communication skills.
Basic medical terminology and computer skills.
Thorough knowledge of commercial and managed-care insurance.
Basic understanding of ICD-10 and CPT codes.
Ability to multitask in a busy environment.
Ability to work with minimal supervision.
Ability to stand for long periods, operate office equipment with repetitive hand movement and fine coordination, and communicate verbally to exchange information.
Ability to lift 30 pounds.
Ability to see in the normal visual range and hear in the normal audio range, with or without correction.
Ability to view and type on computer screens for long periods.
Ability to work varying shifts and report to different locations when required.
Maintain appropriate handling of protected health information and other confidential or proprietary information, and support data security and healthcare privacy compliance, including HIPAA.

Nice To Haves

Experience in a medical office or imaging center setting.
Knowledge of medical terminology.

Responsibilities

Book, coordinate, and reschedule patient appointments.
Relay necessary messages to staff.
Greet and check in patients and visitors promptly, courteously, and helpfully.
Verify necessary information and records in the medical record.
Maintain and update current physician and technologist schedules.
Answer the telephone, screen calls, take messages, and provide information.
Answer questions about patient appointments and testing.
Assemble patient charts for the next day's visits and update patient profiles.
Type correspondence as directed.
Sort and deliver mail, medical records, and other correspondence.
Oversee the waiting area, coordinate patient movement, and report problems or irregularities.
Check email daily; turn on the computer and turn off all computers at the end of the day.
Assist with setting up and cleaning patient examination rooms.
Clean and disinfect areas of the imaging center as directed, including dressing rooms, waiting areas, commonly touched areas, and exam rooms after each exam.
Order supplies as needed.
Attend meetings as required.
Maintain patient confidentiality.
Perform related work as required.
Work varying shifts, alternating weekends, and at other locations when needed based on operational and business needs.