Office Clerk FT

Lowes Foods•Advance, NC

About The Position

The Office Clerk supervises and provides every guest with the fastest and most pleasant checkout experience possible by consistently following Lowes Foods’ Guest Service Standards. The role performs functions associated with sales-related assets, including cash and invoice accounting, cash handling, cash office security, and cashier and guest service clerk performance reporting. The Office Clerk also processes guest orders as needed to support the No Noticeable Wait policy and performs other duties as assigned by management.

Requirements

Friendly, outgoing personality.
Ability to work well with others.
Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
Ability to read and understand information and directions.
Knowledge of front-end operations.
Ability to supervise people, including training and development.
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Effective communication and guest service skills.
Must be at least 18 years old.
Ability to stand for extended periods of time.
Demonstrated successful use of math skills.
Ability to work well with computers.

Responsibilities

Prepare weekly cash reports and accompanying documentation.
Maintain sales-related information.
Process invoices and transfers as assigned.
Process beer and wine payments.
Prepare bank deposits according to policy.
Handle and oversee activities that support cashiers, including retail verification, loans, and pickups.
Handle payroll check approval and cashing according to company policy.
Ensure an accurate daily cash count is completed.
Process guest needs such as money orders, stamps, and lottery tickets.
Process returned checks according to policy.
Ensure the security of the cash office and store funds.
Maintain accountability standards for cashier tills.
Maintain supplies needed for the front end and cash office.
Monitor and analyze the Operator Activity Report.
Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
Maintain the daily front-end schedule to ensure an appropriate guest service level throughout the day.
Process guest orders as needed to follow and consistently implement the No Noticeable Wait policy.
Perform other duties as assigned by management.