Office Clerk

Temco Logistics • Hicksville, NY

3d • $19 - $20 • Onsite

About The Position

Temco Logistics is seeking a motivated, customer-focused employee to provide customer service and support office operations. The role serves as a point of contact for customers, providing information about orders, delivery status, and products; resolving concerns; and helping ensure satisfaction with delivery and installation services. It also supports office administration by tracking supply inventory and preparing reports, presentations, and proposals. The position is full-time and onsite in Hicksville, New York, with an hourly salary range of $19.00–$20.00.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in customer service or office administrative tasks.
• Strong communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Organizational skills to manage multiple tasks and priorities.
• Proficiency in the MS Office Suite.
• Ability to adapt to a fast-paced, customer-driven environment.

Nice To Haves

• Familiarity with office management software; ERP systems preferred.
• Knowledge of Temco Logistics’ delivery and installation services or a related logistics environment.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Provide customers with accurate information about orders, delivery status, and product details.
• Answer phone calls and respond promptly to emails, addressing customer questions, concerns, and requests.
• Follow up with customers to ensure satisfaction with delivery and installation services.
• Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
• Monitor and track delivery schedules and provide customers with real-time updates.
• Maintain knowledge of Temco Logistics’ products and services to support customer inquiries.
• Track office supply inventory and place orders as needed.
• Prepare and submit reports, presentations, and proposals in a timely manner as assigned.
• Collaborate with colleagues and other departments to support smooth operations and customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED