General Office Clerk - Full Time

Kingman Regional Medical Center•Kingman, AZ

About The Position

The General Office Clerk works in Patient Financial Services and reports to the CBO Cash Applications Supervisor. The role supports KHI’s vision of providing excellent clinical care and patient service through respect for others and pride in performance. The clerk performs mail handling, payment preparation, and general office support for credit counselors, along with other duties assigned by the supervisor.

Requirements

  • High school diploma or equivalent.
  • One year of experience in an office setting.
  • Ability to deal with clients or customers in a calm and effective manner.
  • Regularly bend, stoop, and reach to file and organize files.
  • Ability to lift 11 to 25 pounds of files to a storage area when necessary.
  • Ability to remain on one’s feet for long periods while filing and sorting mail.

Responsibilities

  • Sort and distribute mail to appropriate departments, retaining all insurance checks.
  • Retain returned mail and perform the skip trace process.
  • Open Credit Counselors’ mail and prepare it for contact.
  • At the supervisor’s direction, review, price, and prepare payments to physicians according to the Self Pay/Consulting agreement.
  • Perform general office tasks to assist credit counselors as needed.
  • Process ad hoc requests to assist with projects and other duties efficiently, keeping the intended outcome in mind.
  • Perform other duties as assigned by the supervisor.
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