Office Clerk (Full Time)

Compass Group•Garner, NC

2d•Onsite

About The Position

The Office Clerk serves as the first point of contact for clients and plays a critical role in delivering and maintaining a high level of customer service. When call volume is low, the position completes assigned office clerical projects. The role also provides administrative and general clerical support, supports organizational procedures, and escalates some concerns to managers. The position is based at Canteen in Garner, North Carolina, and follows a Monday-through-Friday full-time schedule with hours that may vary.

Requirements

At least 1 year of office or clerical experience.
Excellent verbal and written communication skills.
Strong problem-solving, organizational, accuracy, and customer service skills.
Advanced Microsoft skills, particularly Excel.

Nice To Haves

Previous 1 to 3 years of office administrative, data entry, or clerical experience is preferred.

Responsibilities

Answer questions and take appropriate action to handle concerns or rectify problems.
Perform administrative support and general clerical tasks.
Provide support for organizational procedures.
Escalate some concerns to managers.
Complete office clerical projects when call volume is low.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance
Dental insurance
Vision insurance
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
Internal Employee Referral Bonus Available