OFFICE CLERK (FULL TIME)

Compass Group•Garden Grove, CA
•$22 - $25•Onsite

About The Position

The Office Clerk serves as the first point of contact for clients and is critical to delivering and maintaining a high level of customer service. When call volume is low, the position completes assigned office clerical projects. The role also performs administrative and general clerical support tasks, supports organizational procedures, and escalates some concerns to managers. This is a full-time position with a Monday-through-Friday schedule from 7:30 a.m. to 4:00 p.m. at SoCal OCS in Garden Grove, California. The pay range is $22.00 to $25.00 per hour. Previous accounts receivable and collections experience is required.

Requirements

  • Previous accounts receivable and collections experience.
  • At least 1 year of office or clerical experience.
  • Excellent verbal and written communication skills.
  • Strong problem-solving, organizational, accuracy, and customer service skills.
  • Advanced Microsoft skills, particularly Excel.

Responsibilities

  • Answer questions and take appropriate actions to handle concerns or rectify problems.
  • Perform administrative support and general clerical tasks.
  • Provide support for organizational procedures.
  • Escalate some concerns to managers.
  • Complete office clerical projects when call volume is low.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, and Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and accidental death coverage
  • Disability insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable laws
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