Clerk / Office Support

NHC Careers • Nashville, TN

1d

About The Position

The Clerk / Office Support position provides reception and clerical support for the hospice. The employee courteously greets customers and coworkers in person and by phone, uses initiative to help the Office Manager complete clerical tasks accurately and on time, and maintains working knowledge of the agency structure and human resources and administrative policies and procedures. The role also supports information flow to the Corporate office for billing, payroll, accounting, and human resources.

Requirements

• High school graduate or equivalent.
• Current experience with MS Office software, including Word, Excel, and PowerPoint.
• Ability to type accurately at 60 words per minute.
• Clerical or secretarial experience.
• Ability to communicate effectively with medical personnel.
• Strong organizational and interpersonal skills.
• Assertiveness, problem-solving skills, and ability to prioritize job duties.
• Ability to accept supervision and follow instructions.
• Well organized, neat, accurate, and attentive to detail.
• Ability to follow established procedures and suggest changes to improve operations.

Nice To Haves

• Clerical or secretarial experience in the medical field.
• Knowledge of medical terminology.

Responsibilities

• Answer the multiline phone system, direct calls, and take messages.
• Review timesheets for accuracy and completion.
• Maintain the flow of information to the Corporate office for billing, payroll, accounting, and human resources.
• Maintain knowledge of company personnel policies and benefits.
• Assist the Office Manager in maintaining personnel files for staff and volunteers.
• Assist the Office Manager with orientation of new employees.
• Assist the Office Manager in preparing statistical reports.
• Maintain appropriate levels of office supplies, medical supplies, and forms.
• Assist the Office Manager with timely preparation of patient medical records.
• Cross-train with the Office Manager to ensure key tasks continue uninterrupted during the Office Manager's absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED