Clerk II (Office Support Specialist)

Winona County•Winona, MN

2d•Onsite

About The Position

The Clerk II (Office Support Specialist) provides clerical and customer service support to the Winona County Sheriff's Office at the Winona County Law Enforcement Center. The role performs fairly complex to quite complex departmental office work and serves as a knowledgeable reference on assigned subject matter. It requires sound judgment and independent decision-making, with errors potentially affecting public relations or the expenditure of time and money. The position is expected to assess regular routines and suggest improvements where appropriate. The work includes a range of general and specialized office tasks, such as maintaining records and filing systems, preparing correspondence and reports, processing forms, performing calculations, answering questions, and assisting members of the public. Specific duties include greeting visitors, processing and reviewing gun permits, conducting annual Permit to Carry reviews, answering non-emergency calls, and preparing reports for the Finance Department. Applications are accepted until 4:00 p.m. November 9, 2026. Starting pay is $25.06 per hour, depending on qualifications, with advancement up to $32.92 per hour.

Requirements

Any combination of related education and/or experience equivalent to high school graduation and three years of increasingly responsible general clerical experience.
Knowledge of Microsoft Word and Excel.
Knowledge of and accuracy in using English language and grammatical structure.
Ability to schedule and interrupt work to meet deadlines or coordinate with other schedules.
Ability to type accurately from plain copy.
Ability to deal effectively with the public and communicate information clearly.
Considerable knowledge of modern office procedures, practices, and equipment.
Knowledge and accuracy in arithmetic computations, including error-free addition, subtraction, multiplication, and division.
Ability to establish and maintain an effective filing system.
Ability to compile data and prepare reports from it.
Ability to compose correspondence using knowledge of methods, procedures, policies, and other information.
Ability to make decisions in accordance with laws and departmental policies and procedures.
Accuracy in routine bookkeeping entries, business forms, and spelling, punctuation, and grammar, orally and in writing.
Ability to make accurate comparisons of verbal and numerical data.
Ability to work with various groups, including volunteer groups, to organize, assist, and advise on work-related issues.
Knowledge of the legal and technical forms and terminology of the area of specialization.
Skill in using office equipment required in the area of specialization.
May be required to pass a personal background investigation.

Responsibilities

Greet visitors and provide clerical and customer service support to the Sheriff's Office.
Process and review gun permits and conduct annual Permit to Carry reviews.
Answer non-emergency calls and respond to questions or provide directions and information.
Prepare reports for the Finance Department.
Type from rough drafts or plain copy, correct forms, and prepare materials for duplication.
Create tables, graphs, charts, or diagrams based on supplied data.
Classify informational material and maintain filing systems, indexes, codes, and other filing aids.
Compose correspondence requiring knowledge of departmental methods, procedures, policies, or other information.
Review forms and correspondence for spelling, punctuation, grammar, spacing, and appearance.
Enter information in records and forms, perform calculations, and prepare routine forms and vouchers.
Prepare contracts, specifications, and other forms requiring knowledge of departmental procedures and policies.
Read incoming correspondence to determine its destination and gather information or records in anticipation of officials' needs.
Arrange appointments, meetings, reservations, and similar matters.
Explain services, methods, or policies and refer people to appropriate personnel.
Obtain information, authorizations, approvals, signatures, or other data from customers, supervisors, or other individuals.
Assist individuals in completing necessary forms.
Help train new clerical staff; research and analyze information and communicate findings when asked.
Handle cash, checks, and receipts when required.
Perform other duties as assigned.