Clerk / Office Support

AdamsPlace • Nashville, TN

1d • $17 - $21

About The Position

This position provides clerical and office support for a hospice agency and requires working knowledge of the agency structure and its human resource and administrative policies and procedures. The employee serves as the receptionist, courteously greeting customers and co-workers in person and by phone, and uses initiative to help the Office Manager complete clerical tasks accurately and on time.

Requirements

• High school graduate or equivalent.
• Current experience using MS Office software, including Word, Excel, and PowerPoint.
• Ability to accurately type 60 words per minute.
• Clerical or secretarial experience; medical-field experience is preferred, with knowledge of medical terminology.
• Ability to communicate effectively with medical personnel.
• Strong organizational and interpersonal skills.
• Assertiveness and problem-solving skills, with the ability to prioritize job duties.
• Ability to accept supervision and follow instructions.
• Well organized, neat, accurate, and attentive to detail.
• Ability to follow established procedures and suggest changes to improve operations.

Nice To Haves

• Clerical or secretarial experience in the medical field.
• Knowledge of medical terminology.

Responsibilities

• Answer the multiline phone system, direct calls, and take messages.
• Review timesheets for accuracy and completion, and maintain the flow of information to the Corporate office for billing, payroll, accounting, and HR.
• Understand company personnel policies and benefits, and assist the Office Manager in maintaining staff and volunteer personnel files.
• Assist the Office Manager with orientation for new employees.
• Assist the Office Manager in preparing statistical reports.
• Maintain appropriate levels of office supplies, medical supplies, and forms.
• Assist the Office Manager with timely preparation of patient medical records.
• Cross-train with the Office Manager so key tasks continue uninterrupted during the Office Manager’s absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED