Office Processing Clerk II

State of Maryland•Baltimore City, MD

1d•Onsite

About The Position

The Department of Public Safety and Correctional Services (DPSCS) is hiring an Office Processing Clerk II to schedule Division of Corrections inmates’ parole hearings in accordance with applicable law and Maryland Parole Commission policies and procedures. The position reviews case materials and commitment documents, determines eligibility, enters and tracks case information in the Offenders Case Management System (OCMS), and coordinates cases with appropriate units and regions. It also prepares hearing dockets, communicates with facilities and agency staff, and maintains reference information about Maryland laws affecting parole eligibility. The position is located at 6776 Reisterstown Road, Baltimore, Maryland. DPSCS has nearly 12,000 employees and a budget of more than $1 billion. The State of Maryland offers employees medical and dental coverage, paid leave, pension benefits, and other retirement options.

Requirements

Completion of the eighth grade.
One year of experience typing correspondence, reports, charts, or other documents from rough draft, corrected copy, or oral instruction using a personal computer, computer terminal, or word processor.
Fluency in spoken and written English.
Ability to communicate effectively and respectfully with diverse populations, including people with different beliefs, behaviors, and interpersonal styles in confinement or community settings.
Ability to accurately type at a minimum of 40 words per minute may be required, depending on the specific position requirements.
Additional typing or clerical experience may substitute for required education on a year-for-year basis.
Graduation from an accredited high school or possession of a high school equivalency certificate may substitute for six months of required experience.
Five courses or six months of clerical training in areas such as keyboarding, clerical math, word processing, spreadsheets, databases, graphics presentation, proofreading, or office etiquette may substitute for six months of required experience.
Qualifying U.S. Armed Forces military service experience in specified administrative, clerical, or office services classifications or specialty codes may substitute for required experience on a year-for-year basis.

Nice To Haves

Experience or knowledge of the Offenders Case Management System (OCMS).
Experience with fleet management.
Experience and/or knowledge preparing correspondence for incarcerated individuals concerning parole hearings.
Professional working fluency in Spanish, Mandarin, Korean, or another language.

Responsibilities

Review Division of Corrections case materials to ensure essential commitment documents have been received and are included in files.
Review commitments and determine parole eligibility according to statute.
Enter case data into OCMS in accordance with established procedures.
Track cases in OCMS and route them to the appropriate unit or region after data entry.
Maintain a working file of Maryland laws affecting parole eligibility.
Request information from Maryland Parole Commission institutional parole associates when necessary.
Prepare dockets for distribution to Hearing Officers and Commissioners, and notify facilities in a timely manner.
Review validation lists for upcoming parole hearings and request case plans from DOC case management staff.
Route cases to the appropriate commission units, including Victim Services, the Record Unit, or the Parole Services Unit.

Benefits

Medical and health insurance coverage
Dental insurance
Vision plans
Personal leave: six days annually for new State employees, prorated based on start date
Annual leave: ten days per year
Sick leave: fifteen days per year
Paid parental leave of up to 60 days upon the birth or adoption of a child
At least twelve holidays per year
State pension credit toward retirement
Supplemental retirement options
Access to the Maryland State Employees Credit Union