Title Processing Clerk

LKQ•Nashville, TN

About The Position

The Title Processing Clerk analyzes and reviews state processes and processes titles from various states. The role tracks title backlogs and missing documents, coordinates with auctions regarding missing titles, handles title-fee payments and refund tracking, maintains spreadsheets and reports, and updates and amends NMVTIS reports. The position interacts with internal and external contacts by phone, email, and Microsoft Teams and identifies state-specific title-processing requirements. The role is not responsible for supervising employees.

Requirements

  • High school diploma or GED.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
  • Frequent use of Outlook, Word, Excel, graphics, and similar tools.
  • Ability to communicate basic messages orally, write brief messages, and keep simple records.
  • Ability to explain and offer guidance on routine procedures.
  • Ability to handle routine, somewhat repetitive problems by following clear directions and procedures.
  • Ability to prioritize and appropriately handle assigned routine tasks.
  • Work is primarily sedentary and requires sitting for extended periods and frequently using a computer, keyboard, and mouse.
  • Must be able to lift up to 25 pounds.

Responsibilities

  • Process titles daily from various states.
  • Provide daily updates on the title backlog.
  • Prepare monthly reports on missing titles.
  • Work with auctions to resolve missing-title issues.
  • Communicate internally and externally by phone, email, and Microsoft Teams.
  • Update Excel spreadsheets with relevant data.
  • Track and identify refunds for title fees from auctions.
  • Navigate auction websites.
  • Manage and process daily payments related to title fees.
  • Track titles and identify missing documents.
  • Update and amend NMVTIS reports.
  • Identify state-specific requirements for title processing.
  • Perform other duties as assigned.

Benefits

  • Competitive benefits
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