Title Processing Clerk

LKQ Corporation•Nashville, TN

About The Position

The Title Processing Clerk analyzes and reviews state processes and processes vehicle titles. The role handles daily title processing, payment administration, backlog updates, missing-title reporting and follow-up, title-fee refund tracking, document tracking, NMVTIS report updates and amendments, and identification of state-specific title-processing requirements. The clerk communicates with internal and external contacts by phone, email, and Microsoft Teams, works with auctions on missing titles, updates Excel spreadsheets, and navigates auction websites. This position does not supervise employees.

Requirements

  • High school diploma or GED.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
  • Frequent use of Outlook, Word, Excel, graphics, and similar applications.
  • Ability to communicate basic messages orally, write brief messages, keep simple records, and explain or offer guidance on routine procedures.
  • Ability to handle routine, somewhat repetitive problems by following clear directions and procedures.
  • Ability to prioritize and appropriately handle assigned and routine tasks.
  • Must be able to sit for extended periods and frequently use a computer, keyboard, and mouse.
  • Must be able to lift up to 25 pounds.

Responsibilities

  • Process titles daily from various states.
  • Provide daily updates on the title backlog.
  • Prepare monthly reports on missing titles.
  • Work with auctions to address missing titles.
  • Communicate with internal and external contacts by phone, email, and Microsoft Teams.
  • Update Excel spreadsheets with relevant data.
  • Track and identify refunds for title fees from auctions.
  • Navigate auction websites.
  • Manage and process daily payments related to title fees.
  • Track titles and identify missing documents.
  • Update and amend NMVTIS reports.
  • Identify state-specific title-processing requirements and review them once per year.
  • Perform other duties as assigned.

Benefits

  • Competitive benefits
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