Office Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Basic Life Support certification from the American Heart Association required.
• Two years of related experience required.
• Successful candidates must undergo respiratory fit testing in compliance with occupational health and safety standards.

Nice To Haves

• Graduation from a medical assisting or emergency medical technician program preferred.

Responsibilities

• Collect and accurately document patient information, vital signs, medications, allergies, and reasons for visits.
• Prepare pediatric patients for examinations and assist providers with treatments, testing, and emergency care within site protocols.
• Administer medications and immunizations as directed by the physician; document care and patient education; and promptly report errors or adverse reactions.
• Collect and process specimens, perform laboratory tests and quality checks, and follow applicable laboratory and safety requirements.
• Coordinate outside laboratory services, track results, and notify providers of results and testing issues.
• Greet patients and visitors; manage check-in and check-out; schedule appointments; and communicate delays and visit processes.
• Screen calls, document messages, and provide telephone guidance and prescription refill support under provider direction and site protocols.
• Coordinate referrals and verify patient demographics, insurance coverage, and required visit documentation.
• Process billing information, collect payments, balance daily transactions, and assist with billing questions and denial prevention.
• Maintain accurate, confidential medical records and process record requests and correspondence according to practice protocols.
• Maintain clinical supplies and medication inventory and support infection control and practice improvement activities.