Front Desk Office Assistant (Receptionist)

YMCA of the Black Hills•Rapid City, SD

About The Position

The Front Desk Office Assistant supports families, staff, and members at the YMCA by providing welcoming customer service and organized office support. The role assists with childcare and school-age programs and helps families feel supported and connected. The position is part-time, with afternoon hours between 3 pm and 6:15 pm, in Rapid City, South Dakota. Starting pay is $17.50 per hour.

Requirements

Friendly, approachable, and professional.
Organized and detail-oriented.
Comfortable multitasking in a busy environment.
Basic computer skills, including Microsoft Office; training on YMCA systems is provided.
Reliable and team-focused.
Passion for helping others and being part of a positive environment.
Must be able to pass a background check.

Responsibilities

Greet families, answer phones, and help with questions or needs.
Assist with childcare registrations, enrollments, and payments.
Keep records, files, and rosters accurate and up to date.
Help manage daily deposits and basic office operations.
Track program details such as attendance, waitlists, and meal counts.
Order and organize office supplies and help keep office operations running smoothly.
Work closely with staff to support childcare and school-age programs.