Front Desk Office Assistant (Receptionist)

YMCA of the Black Hills•Rapid City, SD
•Onsite

About The Position

The Front Desk Office Assistant serves as a welcoming point of contact for families, staff, and YMCA members while helping keep childcare program and office operations organized. The role combines customer service with administrative support for childcare and school-age programs in a supportive, mission-driven team environment.

Requirements

  • Friendly, approachable, and professional demeanor.
  • Organized and detail-oriented.
  • Comfortable multitasking in a busy environment.
  • Basic computer skills, including Microsoft Office; training on YMCA systems is provided.
  • Reliable and team-focused.
  • Passion for helping others and contributing to a positive environment.
  • Must be able to pass a background check.

Responsibilities

  • Greet families, answer phones, and respond to questions or needs.
  • Assist with childcare registrations, enrollments, and payments.
  • Keep records, files, and rosters accurate and up to date.
  • Help manage daily deposits and basic office operations.
  • Track program details, including attendance, waitlists, and meal counts.
  • Order and organize office supplies and help keep operations running smoothly.
  • Work with staff to support childcare and school-age programs.

Benefits

  • Free YMCA membership.
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