Medical Receptionist Jobs

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Medical Receptionist

MNR Industries•Randallstown, MD

About The Position

ExpressCare Urgent Care Centers is seeking a full-time Medical Receptionist to support its urgent care centers in Maryland. The role involves welcoming and registering patients, managing calls and payments, and handling administrative duties while helping maintain a clean, professional, and welcoming office environment. The ideal applicant is friendly, self-motivated, compassionate, able to multitask in a fast-paced environment, and committed to providing exceptional customer service.

Requirements

  • High school diploma or equivalent.
  • Effective communication and interpersonal skills when interacting with patients and coworkers.
  • Superior customer service skills.
  • High level of professionalism.
  • Reliable transportation and willingness to comply with the company travel policy.
  • Ability to work shifts of 13 or more hours, stand and walk for long periods, and lift 25 pounds.
  • Scheduling flexibility, including weekends and holidays.

Nice To Haves

  • Medical Administrative Assistant license or certification preferred.
  • At least one year of customer service experience, preferably in a medical setting; described as preferred.
  • Experience with medical office software is a plus.

Responsibilities

  • Greet and register patients.
  • Update patient demographics, verify insurance information, and maintain accurate records in the EMR.
  • Answer telephone calls, record messages, and redirect calls as needed.
  • Collect patient payments and manage payment transactions.
  • Assist with faxes, emails, and office organization.
  • Maintain a clean and professional environment and a welcoming waiting area.

Benefits

  • Competitive hourly pay of $16.50–$18.
  • Opportunities for overtime.
  • Full benefits package, including PTO and SSL.
  • Seven premium-pay holidays when worked.
  • Health, dental, and vision insurance, with single and family coverage, available 30 days after full-time employment.
  • 401(k) plan with company match after one year.
  • Opportunities for growth within the organization.

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