Medical Office Assistant Jobs

About The Position

Requirements

• High school or General Educational Development diploma, completion of a one-year formal training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.
• Some knowledge of the principles and practices of patient care and techniques of practical nursing.
• Some knowledge of common health and safety precautions in working in local health departments.
• Ability to work with staff and patients, under supervision, as set up by departmental policies.
• Ability to maintain clerical records and to compile reports from these records.
• Ability to use sound judgment and empathy in dealing with patients.
• Ability to follow oral and written instructions.

Nice To Haves

• Completion of a Medical Office Assistant program
• Valid driver's license

Responsibilities

• Prepare patients for provider visits by obtaining vital signs, chief complaints, and relevant health information; accurately document findings in the electronic health record (EHR).
• Assist providers with minor office procedures as needed.
• Execute provider orders within scope of practice and assist the RN as directed.
• Clean, disinfect, and restock exam rooms; maintain required cleaning and supply logs.
• Answer clinic telephone lines, retrieve and route messages, and coordinate patient communication under the guidance of the provider and/or RN.
• Facilitate referral processes by communicating with patients, providers, and external clinical offices.
• Perform other duties as assigned, including participation in public health response activities such as natural disasters, shelter operations, pandemics, and communicable disease events.

Benefits

• Criminal background check
• NCSBI fingerprint-based criminal history record check
• Driving record check
• Pre-employment drug screen
• Valid North Carolina license