Medical Office Assistant Physician Outpatient FT Days Sign on Bonus available

Trane Technologies•Detroit, MI

About The Position

Under general supervision and according to established policies and procedures, the Medical Office Assistant performs the duties of a Medical Assistant and Patient Services Assistant for the assigned area. The role greets visitors, registers patients, contacts insurance providers, and schedules patients according to established guidelines. It also assists physicians or physician extenders with patient examinations by preparing exam rooms, taking vital signs, and assisting during examinations. The position includes outpatient registration and collection of demographic, insurance, and related information; checking insurance benefits and copayments; collecting and posting payments; and preparing daily deposits. The assistant prepares and maintains patient charts and medical records, copies and releases records as needed, obtains referrals, and schedules appointments and procedures. Clinical duties may include helping position patients and handling instruments during examinations, documenting visit reasons and vital signs, and performing procedures such as non-intravenous injections, venipuncture, EKGs, stress-test assistance, routine x-rays, and PFTs. The assistant may also perform billing-record research and corrections, prepare laboratory slips and statistical data, type correspondence, and train new personnel. The role follows established safety policies and procedures and participates in safety training, including CPR and annual safety training.

Requirements

High school diploma or GED.
Graduation from a school of practical nursing, or completion of a PCA/PCT program, Nurse Assistant Program or equivalent training, Medical Assistant Program, EMT training, or phlebotomy training program; alternatively, six months of experience in a doctor’s office or related area performing Medical Assistant duties.
One year of previous experience performing Medical Assistant or Patient Care Associate duties.
One year of previous experience performing medical office clerical duties in a doctor’s office or related area, such as insurance verification, authorizations, medical billing, or EMR usage.
Analytical ability to handle patient problems, review and verify insurance information, research billing problems, and compile statistical data.
Interpersonal skills to communicate effectively with patients, physicians, and other personnel.
Technical knowledge of blood pressure techniques.

Nice To Haves

Six months of direct patient care experience is preferred.
Medical Assistant certification is preferred.

Responsibilities

Greet visitors, answer telephones, and direct calls and visitors to the appropriate place or person.
Register patients for outpatient services and obtain demographic, insurance, and related information according to policy and procedure.
Contact insurance providers to determine benefit levels and patient copayments as needed.
Collect and post payments and prepare daily deposits.
Pull and prepare patient charts before appointments; file notes, prescriptions, face sheets, and other documents in medical records.
Copy and release medical-record information as needed.
Assist physicians with patient examinations by preparing exam rooms, helping move or position patients, and handling instruments.
Take and document vital signs, including temperature, blood pressure, and weight, and record the patient’s reason for visit in the chart.
Perform applicable medical procedures, which may include non-intravenous injections, venipuncture, EKGs, assisting with stress tests, routine x-rays, and PFTs.
Obtain referrals and schedule patient appointments or procedures according to guidelines.
Enter, review, research, and correct computerized patient billing records; provide the billing company with copies of payments and rejections.
Perform support duties such as preparing laboratory slips or statistical data, typing correspondence, and training new personnel.
Follow safety policies and procedures to meet applicable JCAHO/OSHA standards and participate in safety training, including CPR and annual safety training.