Medical Office Assistant Troy FT Days Sign on Bonus available

Trane Technologies•Detroit, MI

12h

About The Position

Under general supervision and according to established policies and procedures, the Medical Office Assistant performs Medical Assistant and Patient Services Assistant duties for an assigned area. The position greets visitors, registers patients, contacts insurance providers, schedules appointments, supports billing and medical-record processes, and assists physicians or physician extenders with patient examinations. Duties may include preparing exam rooms, taking and documenting vital signs, assisting with procedures, and performing certain clinical procedures within the role’s scope of practice. The role also performs administrative and other support duties, including preparing charts and laboratory slips, compiling statistical data, typing correspondence, and training new personnel. The employee follows established policies and procedures to meet applicable JCAHO/OSHA safety standards and participates in safety training, including CPR and annual safety training.

Requirements

High school diploma or GED.
Graduation from a school of practical nursing, or completion of a PCA/PCT program, Nurse Assistant program or equivalent training, Medical Assistant program, or phlebotomy training program; EMT training is also listed as a qualifying pathway.
Alternatively, six months of experience in a doctor’s office or related area performing Medical Assistant duties.
One year of previous experience performing Medical Assistant or Patient Care Associate duties.
One year of previous experience performing medical office clerical duties in a doctor’s office or related area, such as insurance verification, authorizations, medical billing, or EMR usage.
Analytical ability to handle patient problems, review and verify insurance information, research billing problems, and compile statistical data.
Interpersonal skills to communicate effectively with patients, physicians, and other personnel.
Technical knowledge of blood pressure techniques.

Nice To Haves

Six months of direct patient care experience is preferred.
Medical Assistant certification is preferred.

Responsibilities

Greet visitors, answer telephones, and direct calls and visitors to the appropriate person or location.
Register patients for outpatient services and obtain demographic, insurance, and related information according to policy.
Contact insurance providers to determine benefit levels and patient co-pays as needed.
Collect and post payments and prepare daily deposits.
Pull and prepare patient charts before appointments; file notes, prescriptions, face sheets, and other documentation in medical records.
Copy and release medical-record information as needed.
Assist physicians with examinations by preparing exam rooms, helping move or position patients, and handling instruments.
Take and document vital signs, including temperature, blood pressure, and weight, and record the patient’s reason for visit in the chart.
May perform non-intravenous injections, venipuncture, EKGs, assistance with stress tests, routine x-rays, PFTs, and related activities.
Obtain referrals and schedule patient appointments or procedures according to guidelines.
Enter, review, research, and correct computerized patient billing records; provide the billing company with copies of payments and rejections.
Perform support duties such as preparing laboratory slips or statistical data, typing correspondence, and training new personnel.
Follow established safety policies and procedures and participate in CPR and annual safety training.