Medical Office Assistant PT Days Sign on Bonus available

Trane Technologies•Commerce Charter Township, MI

12h•Onsite

About The Position

DMC Huron Valley-Sinai Hospital is seeking a Medical Office Assistant to perform Medical Assistant and Patient Services Assistant duties for an assigned area under general supervision and according to established policies and procedures. The role combines patient-facing clinical support with medical office administration, including greeting and registering patients, verifying insurance benefits, collecting payments, maintaining medical records, scheduling appointments, and assisting physicians or physician extenders with examinations. The assistant prepares examination rooms, takes and documents vital signs, helps position patients and handles instruments during procedures. Depending on the procedure and assignment, duties may include non-intravenous injections, venipuncture, EKGs, stress-test assistance, routine x-rays, and pulmonary function tests. The position also handles patient billing information, referrals, records, laboratory slips, correspondence, and other support tasks. The employee follows established safety policies and participates in safety training, including CPR and annual safety training.

Requirements

High school diploma or GED.
Graduation from a school of practical nursing, or completion of one of the following: a PCA/PCT program; a Nurse Assistant program or equivalent training; a Medical Assistant program; an EMT program; or a phlebotomy training program. For the Medical Assistant program alternative, six months of experience in a doctor's office or related area performing Medical Assistant duties is also listed.
One year of previous experience performing Medical Assistant or Patient Care Associate duties.
One year of previous experience performing medical office clerical duties in a doctor's office or related area, such as insurance verification, authorizations, medical billing, or EMR usage.
Analytical ability to handle patient problems, review and verify insurance information, research billing problems, and compile statistical data.
Interpersonal skills to communicate effectively with patients, physicians, and other personnel.
Technical knowledge of blood pressure techniques.

Nice To Haves

Medical Assistant certification preferred.
Six months of direct patient care experience preferred.

Responsibilities

Greet visitors, answer telephones, and direct calls and visitors to the appropriate place or person.
Register patients for outpatient services and obtain demographic, insurance, and related information according to policies and procedures.
Contact insurance providers to determine benefit levels and patient co-pays as needed.
Collect and post payments and prepare daily deposits.
Pull and prepare patient charts before appointments; file notes, prescriptions, face sheets, and other documentation in medical records.
Copy and release medical record information as needed.
Assist physicians with patient examinations by preparing examination rooms, helping move or position patients for procedures, and handling instruments.
Take and document vital signs, including temperature, blood pressure, and weight, and record the patient's reason for visit in the chart.
Perform applicable procedures, which may include non-intravenous injections, venipuncture, EKGs, assisting with stress tests, routine x-rays, and pulmonary function tests.
Obtain referrals and schedule patient appointments or procedures according to guidelines.
Enter, review, research, and correct computerized patient billing records; provide the billing company with copies of payments and rejections.
Perform other support duties, such as preparing laboratory slips or statistical data, typing correspondence, and training new personnel.
Follow established policies and procedures to meet JCAHO/OSHA safety standards and participate in safety training, including CPR and annual safety training.