Medical Assistant - Westlake Office

Apex Skin•Westlake, OH
•Onsite

About The Position

Apex Skin is a physician-led dermatology practice serving Northeast Ohio and seeking a Medical Assistant to support providers with clinical and administrative work. The position involves rooming patients, assisting with dermatologic procedures, documenting visits in the EMR as a clinical scribe, educating patients, and helping with front-office duties. The ideal candidate communicates well, documents accurately, pays close attention to detail, and works effectively in a fast-paced, team-oriented environment. The role is full-time at 32 hours per week, Monday through Friday. Tuesdays and Fridays begin at 7:15 a.m. One Saturday per month may be needed based on patient scheduling, and schedules may vary occasionally according to provider needs and patient volume. The compensation range is $18.00–$22.00 per hour. Travel to nearby Apex Skin locations may be required.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to multitask, stay organized, and manage time effectively.
  • Professional, patient-focused customer service mindset.
  • Proficiency with basic computer software, medical terminology, and EMR documentation.
  • Ability to document clinical information accurately as a scribe; training is provided.
  • Adherence to HIPAA, OSHA, and Apex Skin privacy and safety standards.
  • Patient-facing employees must provide proof of a TB test within the past 12 months and an annual flu vaccination; reasonable accommodations are available as described in the posting.

Nice To Haves

  • Two or more years of Medical Assistant experience; dermatology experience is a plus.
  • Active CMA, RMA, or Medical Assistant certification, or willingness to obtain certification.
  • Bachelor’s degree or equivalent experience in a relevant field.
  • Prior clinical scribe experience.
  • Hepatitis B vaccination series is strongly recommended for clinical staff.

Responsibilities

  • Escort patients to exam rooms, obtain vital signs, collect brief histories, and update medication lists.
  • Prepare exam rooms for scheduled procedures and anticipate provider needs.
  • Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments.
  • Document clinical notes, treatments, diagnoses, and patient instructions in the EMR in real time.
  • Maintain patient records, charts, and EMR documentation in accordance with compliance standards.
  • Educate patients about provider instructions, treatment plans, post-procedure care, and medication use.
  • Complete lab documentation, biopsy and culture logs, telephone encounters, and EMR task queues.
  • Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction.
  • Perform autoclave procedures, maintain sterility standards, and complete quality-control checks.
  • Complete administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations.
  • Travel to nearby Apex Skin locations as needed to support clinical operations.
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