Medical Office Assistant- Urology Assoc.

Southern Ohio Medical Center•Portsmouth, OH

About The Position

The Medical Office Assistant works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The role performs clerical duties related to patient registration and visit tracking, and ensures managed care patients receive required pre-certification or authorization before appointments. The position also communicates effectively with others and performs other duties as assigned. This is a full-time position in Urology Associates, scheduled for 40 hours per week. A high school diploma or equivalent is required, and BLS certification is required within 90 days of hire. Medical office and computer experience are preferred.

Requirements

High school diploma or successful completion of an equivalent high school exam.
BLS certification within 90 days of hire.

Nice To Haves

Medical office experience.
Computer experience.

Responsibilities

Register patients and update their information, including address and insurance changes.
Verify insurance eligibility by obtaining insurance card copies and ensuring registration forms are accurate.
Use computer fields for patient demographics and insurance information and demonstrate knowledge of insurance companies.
Answer multi-line phones and schedule appointments.
Collect patient payments and maintain a balanced cash drawer.
Schedule referrals and outpatient testing or procedures.
Register new patients from referrals and contact referring providers regarding appointments.
Verify insurance benefits and obtain required authorization and certification for appointments and procedures.
Register inpatients using billing census sheets.
Collaborate with the Physician Billing Department to resolve billing issues.
Coordinate patient care with other members of the health care team.
Communicate effectively with others and perform other duties as assigned.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with 3 annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Discounted or free gym membership through Club LC.
Employee discount and payroll deduct programs.