Credentialed Medical Assistant - Urology Assoc

Southern Ohio Medical Center•Portsmouth, OH

About The Position

The Credentialed Medical Assistant works under the supervision of the Office Manager, Operations Manager, Office Supervisor, and/or Family Health Center Manager. The role supports providers during patient examinations and clinical services by collecting and documenting vital signs, medical history, and current complaints; assisting with procedures and diagnostic testing; and supporting patient care and education. The position also handles prescriptions, referrals, medication and supply management, medical records, appointment scheduling, and related administrative duties. The employee may be cross-trained to perform Medical Office Assistant duties and may float to other Medical Care Foundation offices as needed.

Requirements

  • High school diploma or successful completion of an equivalent high school exam.
  • Current credential as a CMA, RMA, CCMA, NCMA, or AMCA.
  • BLS certification within 90 days of hire.

Nice To Haves

  • At least one month of on-the-job training is preferred.

Responsibilities

  • Make phone calls for patient referrals and prescription requests, and document them in patient charts.
  • Assist providers with patient examinations, procedures, venipuncture, and other diagnostic testing.
  • Collect and document patient vital signs, chief complaints, pain assessments, and past medical history.
  • Organize the drug closet.
  • Ensure clinical supplies are properly stocked and order medical supplies.
  • Review charts for the next day's appointments and obtain lab results and other necessary information.
  • Log and update patient medication lists.
  • Assist with answering phones, scheduling appointments, and scanning.
  • Coordinate procedure scheduling with the Surgery Department and Central Scheduling.
  • Contact insurance companies to obtain necessary authorizations or precertifications.
  • Manage patient care in collaboration with other members of the health care team to meet patient needs.
  • Pre-clean, decontaminate, and appropriately transport instruments used on patients.
  • Cross-train to perform Medical Office Assistant duties.
  • Float to other Medical Care Foundation offices as needed.
  • Follow vaccine and medication management policies.
  • Perform document import daily.
  • Review electronic prescription requests under provider direction and handle failed or error electronic prescriptions.
  • Follow medical record documentation procedures detailed in the MCF Documentation Assistant policy.
  • Assist providers in navigating the medical record.
  • Be present during a provider's clinical service and document, on the provider's behalf, everything said during the service.
  • Perform other duties as assigned.

Benefits

  • Competitive pay with quarterly market analysis
  • Performance-based annual increase and bonus eligibility
  • Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
  • Medical, dental, and vision coverage
  • Medical and dependent care flexible spending accounts
  • Earned Wage Access
  • Paid Time Off bank with three annual sick days
  • Life insurance and disability coverage
  • Tuition and certification assistance
  • Discounted or free gym membership through Club LC
  • Employee discount and payroll deduction programs
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