Medical Assistant- Urology Office

Trinity Health•Albany, NY

6d•$19 - $25•Onsite

About The Position

The Medical Assistant supports nurses and physicians in providing quality medical care in a urology office at 319 South Manning Blvd., Albany, New York. The position is full-time, day shift, Monday through Friday. Duties include supporting patient visits and clinical workflows, maintaining patient records and confidentiality, assisting with office operations, and cross-covering other areas as needed.

Requirements

High school diploma or equivalent.
At least 10 months of work and/or clinical training experience in the healthcare field.
Proficiency in obtaining manual vital signs.
Experience using an electronic health record system.
Commitment to confidentiality and respect.
Ability to obtain and record patient data, including health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
Knowledge of basic anatomy and medical terminology.
Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
Ability to provide patients with information related to health and wellness.

Nice To Haves

Graduate of a Medical Assistant Training Program.
National Medical Assistant Certification: CMA, CCMA, or RMA.

Responsibilities

Escort patients to exam rooms, obtain appropriate vital signs, and document necessary health information in the electronic medical record.
Respond appropriately to patient concerns.
Complete referrals and obtain pre-authorizations for diagnostic testing.
Follow protocols for collecting and delivering specimens.
Participate in required meetings and practice huddles.
Complete incoming patient forms and scan them into the electronic medical record when applicable.
Use Universal Precautions and follow procedures for blood or other body-fluid exposure; document exposure incidents according to policy.
Notify physicians when patients need physician intervention.
Keep patient exam rooms stocked and clean, and follow office protocols for ordering and stocking supplies.
Perform office testing when appropriately trained and within scope of practice.
Handle medical waste appropriately.
Provide educational materials and electronic copies of medical records to patients.
When applicable, perform front-end revenue-cycle functions, including scheduling and registration, check-in, check-out, charge entry and claims, and end-of-day processes.
Perform general duties including document processing, scanning, and inbox monitoring.
Comply with the Patient Centered Medical Home care delivery model and complete mandatory training.
Maintain patient confidentiality and comply with HIPAA regulations.
Work cooperatively with team members and communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
Follow the St. Peter’s Health Partners Medical Associates Code of Conduct.
Obtain and maintain medical assistant certification according to the MA certification policy.
Cross-cover other areas as needed.