Medical Office Assistant (MCP)

Medical University of South Carolina•Columbia, SC

1d•Onsite

About The Position

MUSC Community Physicians (MCP), an entity within the Medical University of South Carolina, provides healthcare to patients across South Carolina’s rural health network. The Medical Office Assistant provides administrative coverage at the clinic front desk and supports the efficient, day-to-day operation of the physician’s office. Duties include scheduling appointments, registering patients, answering multiline telephones, monitoring the clinic appointment line, and coordinating appointments for clients referred from outside medical, hospital, and correctional systems. The role also includes telephone triage, medical records, billing and collections, patient check-in and check-out, charge posting, cash management, message distribution, ancillary scheduling and preparation, referrals management, and arranging interpreters. The position retrieves billing charges and takes payments for clinical services. The position requires the ability to work rotating shifts and overtime as required, and to perform the listed physical activities and sensory functions. MUSC offers a range of employee benefits, training, and development opportunities.

Requirements

High school diploma or equivalency plus one year of patient care experience in a health care facility; or one of the listed alternatives: Certified Nursing Assistant; successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; EMT or Paramedic certification; or a bachelor’s degree.
Ability to work rotating shifts.
Ability to work overtime as required.
Ability to perform the job’s listed physical functions, including standing, walking, lifting and carrying up to 50 pounds unassisted, and exerting up to 50 pounds of force.
Ability to maintain the listed vision, hearing, tactile, and olfactory functions, and to qualify physically for respirator use initially and as required.
Ability to deal effectively with stressful situations.
Ability to work in a latex-safe environment.

Responsibilities

Provide administrative coverage at the clinic front desk and support efficient physician medical office operations.
Monitor the clinic appointment line and schedule appointments, including for clients referred from outside medical, hospital, and correctional systems.
Answer multiline telephones and perform telephone triage and message distribution.
Register patients and complete associated documentation.
Coordinate patient identification, check-in and check-out, and daily clinic preparation.
Schedule interpreters for clients.
Post charges, retrieve billing charges, take payments, and support cash management, billing, and collections.
Coordinate ancillary scheduling and preparation and manage referrals.
Maintain and support medical records.