Marketing Manager Jobs

About The Position

Requirements

• Bachelor’s Degree required
• 3+ years of Sales Operations, Field Operations, or related experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry)
• Strong understanding of Sales Operations processes, commercial field support, and day-to-day operational needs of a field sales organization.
• Proficiency with CRM and business intelligent/reporting platforms; Veeva CRM and Power BI preferred.
• Understanding of key pharmaceutical data sources and data structures, with the ability to leverage data to support reporting and business insights.
• Proficiency in MS Office tools (Excel, PowerPoint, Word).
• Strong project and process management skills, with demonstrated ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Strong interpersonal and customer-service orientation, written and verbal communication skills, with ability to communicate effectively and build trusted relationships with internal stakeholders.
• Ability to work independently, take ownership of responsibilities, and exercise sound judgment in a fast-paced and evolving environment.
• Adaptability and willingness to take on new responsibilities as business needs and commercial operations capabilities evolve.
• Demonstrated problem-solving skills with the ability to identify issues, develop solutions, and appropriately escalate when needed.
• Self-starter. Proactive in nature, actively participates and self-motivated.

Responsibilities

• Serve as a key resource for field Sales Operations support, responding to and troubleshooting ad-hoc questions and requests related to Veeva, Power BI, reporting, and other commercial processes.
• Manage incentive compensation payout administration and processing, including DocuSign approvals, Finance submissions, and end-of-quarter incentive compensation and performance results communications and documentation.
• Lead the day-to-day operational administration and support of Veeva CRM, including customer/master data maintenance, user inquiries, field requests, and UAT for new enhancements and capabilities.
• Own the Commercial Operations shared inbox and field communications processes, coordinating the quarterly Commercial Operations newsletter and various communications to the field teams.
• Produce and maintain recurring sales effectiveness and commercial reporting, including call activity, RTE utilization, exhibits/sponsorships reporting, and other performance metrics for Field Commercial and Medical leadership.
• Coordinate key Marketing Operations activities, including testing-kit operations and inventory management, print production fulfillment and inventory management.
• Develop and maintain standard operating procedures, process documentation, timelines, and tracking mechanisms for assigned Sales and Marketing operations activities.
• Identify opportunities to streamline, automate, and improve operational processes, reducing manual work and improving the field experience.
• Manage multiple concurrent operational priorities and projects, ensuring deliverables are completed accurately, efficiently and within established timelines.
• Support the development and evolution of Sales Operations processes, reporting capabilities, and tools to improve field effectiveness and data-driven decision making.

Benefits

• bonus
• equity
• benefits