Leasing Consultant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills and an ability to connect with people.
• Basic computer proficiency, including email and Microsoft Office, and ability to learn property management software.
• Ability to work a flexible schedule, including weekends.
• Valid driver's license and reliable transportation.

Nice To Haves

• At least 1 year of experience in sales, retail, hospitality, leasing, or another customer-facing role.
• Familiarity with property management software such as Yardi, RealPage, or equivalent.
• Experience with CRM tools or lead-tracking platforms.
• Demonstrated track record of meeting sales or performance goals.
• Knowledge of basic fair housing principles.

Responsibilities

• Respond promptly to inbound inquiries by phone, email, and online platforms, and convert leads into scheduled tours.
• Conduct tailored property tours that connect prospects’ needs with community features and available units.
• Follow up with prospects throughout their decision-making process to maintain momentum and close leases.
• Meet or exceed monthly leasing goals, including traffic-to-lease conversion rates and occupancy targets.
• Prepare and execute lease agreements, addenda, and move-in documentation in compliance with company policy.
• Provide a welcoming, professional first impression in person, by phone, and in writing.
• Support resident move-ins by ensuring units are ready, completing move-in inspections, and orienting residents to the community.
• Address resident questions and concerns promptly, escalating issues to the Property Manager when appropriate.
• Assist with planning and executing resident events and retention initiatives.
• Monitor and report traffic sources, lead volume, and conversion metrics to support leasing strategy adjustments.
• Conduct regular market surveys to maintain current knowledge of competitor properties, pricing, and availability.
• Maintain the leasing office, model unit, and common areas to a high presentation standard.
• Support online listings, social media content, and reputation management responses as directed.
• Maintain accurate prospect and applicant records in property management software.
• Process rental applications, screen applicants, and communicate decisions in accordance with fair housing laws and company policy.
• Collect and document holding deposits, application fees, and move-in funds.
• Complete daily, weekly, and monthly reporting as required by the Property Manager.