Leasing Consultant - Goodyear, AZ

RangeWater Real Estate•Goodyear, AZ

23h

About The Position

The Leasing Consultant executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The consultant also performs related accounting, financial, administrative, and reporting tasks, and other duties as assigned. The position is scheduled for 40 hours in a regular work week. Work is primarily in an office environment, with frequent exposure to outdoor conditions that may include unpleasant or hazardous temperatures, weather, odors, or landscape. Routine local travel may be required for business errands, meetings, and training. Weekend work is required when scheduled. Typical site hours may include Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m., depending on the site.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled and able to perform essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Current, valid driver’s license.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittently sit and perform keyboard work.

Nice To Haves

Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities, including greeting and qualifying prospects, conducting property tours, showing apartments, processing applications, conducting credit screenings and criminal background checks, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
Design and execute offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans and special programs.
Gather, analyze, and interpret market and economic trends that may affect the property, recommend improvements, and stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction; carry out lease renewal activities in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner questions and concerns, solve problems, and document or route requests to appropriate individuals.
Maintain the safety, cleanliness, appearance, and appeal of the property; report equipment malfunctions and employee, visitor, or resident injuries or accidents; and inspect the property and show units daily to ensure company standards are met.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals to sustain occupancy, and follow property policies on concessions, specials, and other occupancy programs.