Business Banker (LO) Goodyear, AZ

Wells Fargo•Goodyear, AZ

2d•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically businesses with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship development and new-client acquisition. The banker provides a branded, client-centric experience and serves as a trusted partner by understanding clients’ goals and operations and offering tailored financial recommendations. The position offers business accounts, credit, treasury services, digital tools, and other financial solutions. It involves prospecting and networking, generating referrals, collaborating with internal banking channels, and partnering with Relationship Managers and Lending Officers on complex structures. The role also includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member, without taking applications or offering or negotiating transaction terms. The role requires LO registration at employment and compliance with Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies. Candidates must meet applicable financial responsibility, character, financial fitness, and criminal background standards, as well as ongoing regulatory requirements. The position is not eligible for visa sponsorship. The listed location is Goodyear, Arizona; banker placement may be within 10 miles of the branch applied to.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
Must obtain LO registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements, Wells Fargo policies, and ongoing regulatory requirements.
Must meet applicable financial responsibility, character, general financial fitness, and criminal background standards.
Must be able to provide accurate information and supporting documentation for lawful employment and education verification.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
Deliver a branded, client-centric experience that drives growth and positions Wells Fargo as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services, using available tools and product expertise to make tailored recommendations.
Analyze clients’ operations, goals, priorities, and financial needs to provide recommendations aligned with their objectives and applicable policies and procedures.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate high-quality referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the broader client relationship.
Partner with Relationship Managers and Lending Officers on complex structures, aligning with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms for those products.
Meet LO registration and applicable regulatory requirements.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.