Business Banker (LO) Mesa, AZ

Wells Fargo•Mesa, AZ

2d•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending. The role builds, maintains, and grows relationships with business banking clients in branches, with frequent client interactions to understand and meet their needs. The banker manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new-client acquisition. The role delivers a branded, client-centric experience and positions Wells Fargo as a trusted partner. The Business Banker learns clients’ goals, operations, and financial needs, then recommends relevant financial solutions and digital services. The role offers business accounts, credit, treasury services, and digital tools; prospects and networks to develop referrals; collaborates with internal banking channels, Relationship Managers, and Lending Officers; and follows underwriting policies, risk guidelines, and applicable compliance requirements. This Loan Originator position may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member, but does not involve taking applications or offering or negotiating terms for such transactions. LO registration is required at employment, along with applicable regulatory qualifications and ongoing screening.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
Must obtain LO registration at the time of employment and meet applicable Consumer Financial Protection Bureau and Wells Fargo qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
Proficiency proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Experience using business acumen to provide financial-services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and the value of mobile banking options.
Ability to interact with integrity and professionalism with customers and employees.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, across onboarding, relationship deepening, and new-client acquisition.
Deliver a branded, client-centric experience and establish the bank as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services, using available tools to make tailored recommendations.
Analyze clients’ operations, goals, priorities, and financial needs to provide recommendations aligned with their objectives and bank policies.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate high-quality referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the broader customer relationship.
Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Follow applicable risk, compliance, and other Wells Fargo policies and procedures, escalating and remediating issues as appropriate.