Business Banker (LO) Phoenix, AZ

Wells Fargo•Phoenix, AZ

10d•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship deepening to acquiring new clients. The banker provides a branded, client-centric experience and helps position Wells Fargo as a trusted partner. The Business Banker learns about clients’ goals, operations, and financial needs, then recommends suitable financial solutions and digital services. The role offers business accounts, credit, treasury services, and digital tools; prospects and networks to develop referrals; and collaborates with internal banking channels, Relationship Managers, and Lending Officers. The position has customer contact and may assess needs and refer customers interested in dwelling-secured products to a SAFE team member, but does not take applications or offer or negotiate terms for those transactions. This is a Loan Originator (LO) position requiring LO registration at the time of employment and compliance with applicable Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies. The role is based in Phoenix, Arizona, with banker placements potentially within 10 miles of the applied-to branch. Visa sponsorship is not available.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination thereof.
Must meet Loan Originator qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Must complete LO registration at the time of employment and satisfy ongoing regulatory requirements, including additional screening if necessary.
Not eligible for visa sponsorship.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, across onboarding, relationship deepening, and new-client acquisition.
Deliver a branded, client-centric experience that supports business growth and establishes the bank as a trusted partner.
Understand and recommend Wells Fargo financial solutions and digital services tailored to business clients’ needs.
Analyze clients’ operations, goals, priorities, and financial needs to provide suitable recommendations while following policies and procedures.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the broader client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
Assess the needs of customers interested in dwelling-secured products and refer them to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Meet LO registration and ongoing regulatory requirements.
Follow applicable risk programs, policies, and procedures; fulfill risk and compliance obligations; escalate and remediate issues; and make sound risk decisions.