Business Banker (LO) Phoenix, AZ

Wells Fargo Bank•Phoenix, AZ

8d•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new-client acquisition. The banker delivers a branded, client-centric experience and serves as a trusted partner to business customers. The position requires understanding clients’ business goals, operations, and financial needs; recommending appropriate financial solutions and digital services; and providing products such as business accounts, credit, treasury services, and digital tools. The banker prospects and networks to develop client relationships and referrals, collaborates with internal banking channels, and partners with Relationship Managers and Lending Officers on complex structures. The role includes customer contact that may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member, but does not include taking applications or offering or negotiating terms for those transactions. The position requires Loan Originator registration at employment. Wells Fargo initiates the registration process after the start date. Candidates must satisfy applicable regulatory qualification standards, including financial responsibility, character, financial fitness, and criminal background requirements, and meet ongoing regulatory requirements. The position is not eligible for visa sponsorship. Banker placements may be within 10 miles of the branch applied to.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, education, or a combination.
Must obtain Loan Originator registration at the time of employment and meet applicable regulatory qualification and ongoing screening requirements.
Must meet applicable financial responsibility, character, general financial fitness, and criminal background standards.
Not eligible for visa sponsorship.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year managing a dedicated book of small-business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Strong business acumen and experience providing financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
Customer service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with integrity and professionalism with customers and employees.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship growth and new-client acquisition.
Deliver a branded, client-centric experience and build the bank’s position as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services tailored to business clients’ needs.
Analyze clients’ operations, goals, priorities, and financial needs to provide suitable recommendations while following policies and procedures.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate high-quality referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the full client relationship.
Partner with Relationship Managers and Lending Officers on complex structures in alignment with underwriting policies and risk guidelines.
Assess customer needs related to dwelling-secured products and refer interested customers to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Meet Loan Originator registration and ongoing regulatory requirements.