Business Banker (LO) Custer

Wells Fargo•McKinney, TX

20h•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The banker delivers a client-centric experience and serves as a trusted partner by understanding clients’ goals and operations and recommending suitable financial solutions and digital services. The position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The banker may assist customers but must not take an application or offer or negotiate terms for a dwelling-secured transaction. Loan Originator qualification requirements apply, including applicable financial responsibility, character, financial fitness, and background standards, as well as ongoing regulatory requirements. The position is not eligible for visa sponsorship. Placement may be within 10 miles of the branch associated with the application.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience, training, military experience, or education.
Meet Consumer Financial Protection Bureau qualification requirements for Loan Originator positions and related Wells Fargo policies, including applicable financial responsibility, character, financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.
Must be authorized to work without visa sponsorship; the position is not eligible for visa sponsorship.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year managing a dedicated book of business customers across an assigned territory.
Experience proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage customer and partner expectations and conduct follow-ups.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and explain the value of mobile banking.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.
Spanish fluency is a plus.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
Understand and offer Wells Fargo financial solutions and digital services, using available tools to make tailored recommendations.
Analyze clients’ operations, goals, priorities, and financial needs to provide appropriate recommendations in compliance with policies and procedures.
Offer business accounts, credit, treasury services, and digital tools as a trusted advisor.
Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the broader client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
Refer customers interested in dwelling-secured products to a SAFE team member when appropriate, without taking an application or offering or negotiating transaction terms.
Meet applicable Loan Originator requirements and ongoing regulatory requirements.
Follow applicable risk programs, policies, procedures, and compliance obligations; escalate and remediate issues appropriately.