Business Banker (LO) MESQUITE

Wells Fargo Bank•Mesquite, TX

1d•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending. The role builds, maintains, and grows relationships with business banking clients in branches, with frequent client interactions to understand and meet their needs. The banker manages a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new-client acquisition. The position delivers a client-centric experience and works to establish Wells Fargo as a trusted partner. The banker understands and recommends Wells Fargo financial solutions and digital services, analyzes clients’ operations, goals, and financial needs, and offers tailored recommendations. Products and services include business accounts, credit, treasury services, and digital tools. The banker also prospects and networks with external and internal partners to build referrals and grow the small-business customer base, collaborating with Relationship Managers and Lending Officers on complex structures and following underwriting and risk guidelines. This Loan Originator (LO) position may involve assessing customer needs and referring customers interested in a dwelling-secured product to a SAFE team member. The employee may assist customers but may not take an application or offer or negotiate the terms of a dwelling-secured transaction. LO employees must meet Consumer Financial Protection Bureau qualification requirements and comply with Wells Fargo policies, including financial responsibility, character, financial fitness, criminal background, and ongoing regulatory screening standards. The position is not eligible for visa sponsorship. The location is 120 W Main St, Mesquite, Texas 75149. Banker placements may occur within a 10-mile radius of the applied-to branch.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
Meet Consumer Financial Protection Bureau qualification requirements for Loan Originator positions, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

More than 2 years of in-branch business banking experience.
At least 1 year managing a dedicated book of business customers across an assigned territory.
Experience proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Strong business acumen and experience providing financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.
Fluency in Spanish is a plus.

Responsibilities

Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales.
Own the client journey from onboarding through relationship deepening and new-client acquisition, providing a branded, client-centric experience.
Understand and offer Wells Fargo financial solutions and digital services, using available tools to make tailored recommendations.
Analyze clients’ operations, goals, priorities, and financial needs to recommend suitable financial solutions while following policies and procedures.
Serve as a trusted advisor by offering business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate quality referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the full customer relationship.
Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
Assess needs and refer customers interested in dwelling-secured products to a SAFE team member without taking an application or offering or negotiating transaction terms.
Follow applicable risk and compliance programs, policies, and procedures; monitor, identify, escalate, and remediate issues and make sound risk decisions.