Business Banker (LO) Kyle

Wells Fargo Bank•Kyle, TX

22h•Onsite

About The Position

Wells Fargo is hiring a Business Banker (LO) in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The Banker delivers a branded, client-centric experience and serves as a trusted partner by understanding clients’ goals and operations and recommending appropriate financial solutions. The position offers business accounts, credit, treasury services, and digital tools, and involves prospecting, networking, and collaborating with internal banking channels, Relationship Managers, and Lending Officers. The role has customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The Business Banker may assist customers but may not take an application or offer or negotiate terms of a dwelling-secured transaction. Loan Originator qualification and ongoing regulatory requirements apply. The position is based at the Kyle, Texas branch; placements may be within 10 miles of the branch. It is not eligible for visa sponsorship.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
Meet Consumer Financial Protection Bureau qualification requirements for Loan Originator positions and comply with Wells Fargo policies, including financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of business customers across an assigned territory.
Experience proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.
Spanish fluency is a plus.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
Deliver a branded, client-centric experience that drives growth and positions Wells Fargo as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services, using available tools and providing tailored recommendations.
Analyze clients’ operations, goals, and financial needs to recommend solutions aligned with their objectives and applicable policies and procedures.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the broader client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and align recommendations with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Follow applicable risk, compliance, and regulatory requirements, escalate issues, and make sound risk decisions.