Business Banker (LO)

Wells Fargo•Durham, NC

1d•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending. The role builds, maintains, and grows relationships with business banking clients in branches, with frequent client interactions to understand and meet their needs. The banker manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The role delivers a branded, client-centric experience and helps position Wells Fargo as a trusted partner. The Business Banker identifies client goals and financial needs by understanding their operations and priorities, then recommends suitable financial solutions and digital services. The banker offers products and services such as business accounts, credit, treasury services, and digital tools, while complying with policies and procedures. The role includes prospecting, networking, and collaborating with internal and external partners to generate referrals and support business owners. For complex structures, the banker partners with Relationship Managers and Lending Officers and follows underwriting policies and risk guidelines. This Loan Originator (LO) position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The role may assist customers but does not involve taking an application or offering or negotiating terms for a dwelling-secured transaction. The position requires LO registration at employment and compliance with applicable Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies, including financial responsibility, character, financial fitness, and criminal background standards. Ongoing regulatory requirements and additional screening may apply. The position is not eligible for visa sponsorship. The listed branch is in Durham, North Carolina; banker placements may be within 10 miles of the branch to which the candidate applies.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Must meet applicable Loan Originator registration and Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.
Not eligible for visa sponsorship.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Business acumen to provide financial-services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.
Bilingual Spanish is a plus.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
Deliver a branded, client-centric experience that drives growth and positions the bank as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services, using available tools and product expertise to provide tailored recommendations.
Analyze clients’ operations, goals, and financial needs to recommend suitable solutions in accordance with policies and procedures.
Offer business accounts, credit, treasury services, and digital tools as a trusted advisor.
Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop the full client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
Assess needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Meet LO registration and ongoing regulatory requirements.
Follow applicable risk, compliance, and Wells Fargo policies and procedures; identify and escalate issues and make sound risk decisions.