Leasing Consultant - Fort Worth, TX

RangeWater Real Estate•Fort Worth, TX
•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position conducts in-person sales and leasing activities, including greeting and qualifying prospects, touring the property and showing apartments, processing applications and screening, preparing lease and move-in documents, and supporting smooth move-ins and lease signings. It also carries out marketing and outreach, monitors market and competitor conditions, supports lease enforcement, follows up with prospects and residents, resolves concerns, and helps maintain the property's safety, cleanliness, and presentation. The schedule is 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The role is based in an office environment with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

  • High school diploma or GED equivalent.
  • Current, valid driver's license.
  • Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
  • Must be available to work weekends when scheduled and perform essential job functions unaccompanied.
  • Must be able to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
  • Frequently required to stand, walk, reach, climb, stoop, and squat; intermittently required to sit and perform keyboard work.

Nice To Haves

  • Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
  • Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

  • Conduct in-person sales and leasing activities to meet property revenue and occupancy goals, including qualifying prospects, conducting tours, showing apartments, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
  • Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
  • Design and execute offsite marketing activities, resident referral programs, employer outreach, internet and social media marketing, and other property-specific marketing plans and special programs.
  • Gather, analyze, and interpret market and economic trends that may affect the property, recommend improvements, and stay informed about changes in technology, industry standards, leasing, and sales processes.
  • Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
  • Follow up with prospects and new residents, support lease renewals in advance of move-out dates, and ensure renewal documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client/owner questions and concerns, resolve problems, and document or forward requests to appropriate individuals.
  • Help ensure property safety, cleanliness, and appearance; report equipment malfunctions and injuries or accidents; and inspect the property and show units daily to meet company standards.
  • Resolve customer complaints and issues.
  • Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life and short-term disability coverage.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on the property and ownership.
  • Cell phone allowance.
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