Leasing Consultant, Multifamily

Cushman & Wakefield•Charlotte, NC

23h•$17 - $20

About The Position

As a Leasing Consultant, you are an important member of the onsite management team, helping prospects and residents have a positive experience. You build rapport with prospects and residents, make a positive first impression, and manage your own success by attaining leasing goals such as occupancy and rent growth. The role involves touring prospects around the community, explaining its amenities and local area, and highlighting the quality and lifestyle of the apartment homes. You will help prospects qualify for an apartment by collecting information and initiating background checks, ensure apartments are ready for move-in, and provide service that exceeds resident expectations and supports retention. You will also organize office activities and rental paperwork, assist the leasing staff, and perform other duties as assigned. This role operates in a professional office environment and includes travel outside between properties and buildings in varying weather conditions.

Requirements

High school diploma, GED, trade, technical, or vocational school.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization and ability to meet deadlines.
Ability to follow company policies and procedures.
Ability to work professionally as a team player.

Responsibilities

Tour the property with prospects, answer questions about amenities, the local community, and the grounds, and generate interest in the community.
Highlight the quality of the community and the lifestyle of an apartment home to drive leasing.
Collect appropriate information and initiate background checks to assist prospects in qualifying for an apartment home.
Ensure apartments are prepared for move-in.
Provide residents with service that exceeds expectations and supports resident retention.
Perform office activities and coordinate paperwork related to apartment home rentals.
Assist the leasing activities of the leasing staff.
Perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program with savings at major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.