Leasing Consultant, Multifamily

Cushman & Wakefield•Austin, TX

4d•Onsite

About The Position

The Leasing Consultant works with the onsite management team to create a positive experience for visitors, prospective residents, and current residents. The role focuses on meeting leasing goals, including occupancy and rent growth, while building rapport and providing excellent customer service. The consultant tours prospects through the community, explains its amenities and local area, highlights the apartment-home lifestyle, and assists prospects with qualification steps, including collecting information and initiating background checks. The role also helps prepare apartments for move-in, supports resident retention, and handles office activities and rental paperwork. The position operates in a professional office environment and includes travel between properties and buildings in varying outdoor weather conditions.

Requirements

High school diploma, GED, trade, technical, or vocational school education.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Ability to be courteous, professional, organized, and meet deadlines.
Ability to work as a professional and team player.
Ability to travel up to 25% of the time.
Ability to stand and walk for extended or continuous periods and ascend and descend stairs, ladders, or step stools.
Ability to exert up to 25 pounds occasionally and frequently, and up to 10 pounds of force constantly, to lift, carry, push, pull, or move objects.

Responsibilities

Tour the property with prospective residents and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to drive leasing.
Collect information from prospects and initiate background checks to assist with apartment qualification.
Ensure apartments are prepared for move-in.
Provide service to residents and support resident retention.
Perform office activities and coordinate rental paperwork.
Assist with leasing activities of the leasing staff.
Follow company policies and procedures and perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in retirement savings plans and disability insurance programs, among other benefit programs.