Leasing Consultant, Multifamily

Cushman & Wakefield • Irving, TX

4d • Onsite

About The Position

The Leasing Consultant works with the onsite management team to create a positive experience for visitors, prospective residents, and current residents. The role builds rapport, makes strong first impressions, and supports the community’s leasing goals, including occupancy and rent growth.

The position tours prospects through the property, answers questions about amenities and the local community, highlights the community and apartment-home lifestyle, and helps prospects qualify by collecting information and initiating background checks. The Leasing Consultant also ensures apartments are move-in ready, provides service intended to exceed resident expectations and support retention, and coordinates rental paperwork and other office activities. The role operates in a professional office environment and includes travel between properties and buildings.

Requirements

• High school diploma, GED, trade, technical, or vocational school education.
• At least 1 year of related experience.
• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.
• Ability to be courteous, professional, organized, and meet deadlines.
• Ability to follow company policies and procedures and work as a team player.
• Ability to travel up to 25% of the time.
• Ability to stand and walk for extended or continuous periods, climb stairs, ladders, or step stools, and operate office machinery.
• Ability to exert up to 25 pounds occasionally or frequently and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Responsibilities

• Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
• Promote the community and apartment-home lifestyle to support leasing.
• Collect information from prospects and initiate background checks to assist with apartment qualification.
• Ensure apartments are prepared for move-in.
• Provide resident service that exceeds expectations and supports resident retention.
• Organize office activities and coordinate paperwork related to apartment rentals.
• Assist with the leasing activities of the leasing staff.
• Perform other duties as assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two paid volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED