Leasing Consultant, Multifamily
About The Position
As a Leasing Consultant, you are an important member of the onsite management team, creating positive first impressions and lasting relationships with visitors, prospects, and residents. You manage your success by meeting leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The role involves touring the property, promoting the community and apartment-home lifestyle, helping prospects qualify, preparing apartments for move-in, supporting resident retention, and coordinating rental paperwork and office activities. The position operates in a professional office environment and includes travel between properties and buildings, sometimes in varying weather conditions.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Ability to work professionally as a team player.
- Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, or step stools, and travel outdoors between buildings in varying weather conditions.
- Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
- Ability to travel up to 25% of the time.
- Ability to exert up to 25 pounds occasionally or frequently, and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.
Responsibilities
- Tour the property with prospective residents and answer questions about amenities, the local community, and the grounds.
- Promote the quality of the community and the apartment-home lifestyle to drive leasing.
- Collect information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide service to residents and support resident retention.
- Organize and coordinate office activities and paperwork related to apartment rentals.
- Assist the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee assistance program and counseling services.
- Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
