Call Center Representative
Improveit Home Remodeling • Grove City, OH6d • Onsite
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Call Center Representative (Inside Sales)
Improveit Home Remodeling•Grove City, OH
•Onsite
About The Position
Improveit! Home Remodeling is expanding its call center to meet customer demand and is hiring an on-site Call Center Representative for an inside sales role. The representative calls homeowners who have expressed interest in the company’s services to schedule in-home demonstrations and price estimates. The role includes learning about replacement windows and bathroom remodeling services so representatives can explain their benefits to homeowners. The company provides comprehensive training, one-to-one coaching, and ongoing mentoring in a performance-driven environment, with opportunities for career advancement. Compensation is $15 per hour plus commission, with stated total compensation of $22–$28 per hour and unlimited earning potential. The role requires working some evenings and weekends.
Requirements
- At least 3 years of call center or inside sales experience.
- Comfort with performance-based goals.
- Ability to follow a script and have persuasive conversations.
- Demonstrated ability to uncover needs and overcome objections.
- Strong verbal communication skills.
- Competitive, highly self-motivated, and driven to succeed.
- Ability to thrive in a fast-paced, performance-based environment.
- Strong computer proficiency.
- Ability to work some evenings and weekends.
Nice To Haves
- Experience in collections or related fields.
Responsibilities
- Call homeowners who have expressed interest in the company’s services.
- Schedule in-home demonstrations and price estimates.
- Follow a script and conduct persuasive sales conversations.
- Identify customer needs and overcome objections.
- Learn about the company’s replacement window and bathroom remodeling services and communicate their benefits.
Benefits
- Competitive compensation with unlimited earning potential: $15 per hour plus commission, with stated total compensation of $22–$28 per hour.
- Medical and dental insurance options.
- 401(k) retirement savings plan.
- Paid vacation and personal days.
- Professional, state-of-the-art call center.
- Upbeat, positive work environment.
- Career advancement options.
- No travel.
- Professional-quality training and ongoing coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
Career Resources
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