06517 Inside Sales

CosmoProf•Durham, NC

About The Position

The Sales Associate at Cosmoprof focuses on creating a memorable shopping experience and guiding customers through their beauty journey. The role supports customers with hair color, cosmetics, skin care, and nail products. Cosmoprof provides product knowledge and training, while the associate contributes passion and personality. The position requires maintaining a professional store environment, supporting sales and promotions, and serving customers efficiently. A range of working schedules and hours is available to suit different needs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Must be available to meet the scheduling needs of the business.
  • Ability to communicate clearly and concisely with customers, co-workers, and management.
  • Ability to apply product knowledge training to support customer service.
  • Ability to read and explain product labels.
  • Ability to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
  • Ability to perform physical activities including prolonged standing and walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; and recurring lifting of moderately heavy items such as shipment or record boxes.

Nice To Haves

  • At least 1 year of retail sales or customer service experience is preferred.

Responsibilities

  • Build relationships with customers and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Cosmoprof Culture Values.
  • Apply knowledge from product training to support customer service.
  • Read and explain product labels.
  • Follow directions and perform other duties as assigned by the Manager.

Benefits

  • Generous product discount and free sample products.
  • Product education and training.
  • Opportunity for growth.
  • May qualify for medical, dental, and vision coverage; 401(k); vacation, sick, and holiday time, depending on average hours worked.
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