06517 Inside Sales

Sally Beauty Holdings • Durham, NC

5d

About The Position

The Sales Associate at Cosmoprof creates a memorable shopping experience for customers seeking hair color, cosmetics, skin care, nails, and other beauty products. The company provides product knowledge training, while the associate brings passion and personality to advising customers. The role includes building customer relationships, recommending products, sharing information about promotions and loyalty programs, maintaining store presentation, completing transactions, and communicating inventory issues. A variety of work schedules and hours are available to suit different needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must be available to meet the scheduling needs of the business.
• Able to communicate clearly and concisely with customers, co-workers, and management.
• Able to read and explain product labels.
• Able to follow directions and perform other duties as assigned by the Manager.
• Able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
• Able to perform physical activities including prolonged standing and walking, recurring bending, crouching, stooping, stretching, reaching, and lifting moderately heavy items such as shipment or record boxes.

Nice To Haves

• One or more years of retail sales or customer service experience is preferred.

Responsibilities

• Build relationships with customers and inspire loyalty.
• Recommend additional and complementary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Inform customers about the Loyalty program and enroll them.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Cosmoprof Culture Values.
• Apply product knowledge training to support customer service.
• Read and explain product labels.
• Follow directions and perform other duties as assigned by the Manager.

Benefits

• Generous product discount and free sample products.
• Product education.
• Opportunity for growth.
• May qualify for medical, dental, vision, 401(k), vacation, sick time, and holiday time depending on average hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED