Inside Sales Rep

United Rentals•Kennesaw, GA

About The Position

The Inside Sales Rep serves as a key customer contact and consultant at a United Rentals Trench Safety branch. The role recommends solutions, quotes, sells, and fulfills orders for equipment and services based on customer needs, with a focus on underground trench safety equipment rentals and supplies. The position supports customer service, sales, and branch growth by building relationships, managing multiple tasks, and helping customers use equipment properly.

Requirements

  • Exceptional relationship-building and customer service skills.
  • Strong ability to multitask in a fast-paced environment.
  • Excellent teamwork, interpersonal, and communication skills.
  • Keen attention to detail and diligent attention to safety.
  • Valid driver's license with an acceptable driving record.

Nice To Haves

  • Bachelor's degree or equivalent experience.
  • Knowledge of trench safety-related products and applications.

Responsibilities

  • Process rental quotations, reservations, and contracts.
  • Establish new rental and sales accounts by serving walk-in and call-in customers.
  • Generate leads for new business and communicate leads to Outside Sales Representatives.
  • Educate customers about proper equipment use.
  • Assist customers with loading and unloading equipment.
  • Dispatch delivery trucks and manage customer expectations regarding delivery.
  • Maintain a clean and presentable showroom stocked with merchandise.
  • Perform other duties as assigned.

Benefits

  • Paid parental leave.
  • United Compassion Fund.
  • Employee discount program.
  • Career development and promotional opportunities.
  • Additional vacation buy-up program (U.S. only).
  • Early wage access through Payactiv (U.S. hourly employees only).
  • Paid sick leave.
  • Health and financial plans.
  • Inclusive and welcoming culture.
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