Inside Sales Specialist

Clearwater Shower Bath•Clearwater, FL
•Onsite

About The Position

The Inside Sales Specialist (Rehash Specialist) takes ownership of previously unsold opportunities from completed customer appointments. The role involves reviewing appointment outcomes, identifying and prioritizing the most qualified leads, and following up by phone to close sales. When an opportunity needs a face-to-face conversation, the specialist schedules and coordinates an in-person rehash appointment with an outside sales representative. The position works between the outside sales team and inside sales department, maintaining a recovery pipeline and tracking results, outcomes, and handoffs.

Requirements

  • Direct sales experience, including closing over the phone.
  • Sound judgment in qualifying and prioritizing leads, with the discipline to focus on those most likely to buy.
  • Comfort and confidence on the phone, and persistence in working a lead through multiple touches.
  • Strong objection-handling skills and the ability to rebuild trust with a customer who has already said “not yet.”
  • Organization and discipline to manage a pipeline and maintain clean records in a CRM.
  • Self-starter who thrives with ownership and measurable goals.
  • Team player who works well with both inside and outside sales.
  • Able to work on-site in the office.

Responsibilities

  • Review previously run appointments and identify the hottest, most qualified leads to prioritize.
  • Follow up consistently and persistently with top opportunities until they close or clearly go cold.
  • Learn the outcome of each appointment and identify why the sale did not close.
  • Close deals over the phone whenever possible.
  • Schedule in-person rehash appointments when the opportunity calls for it.
  • Coordinate go-backs with the outside sales team, providing clear and complete handoffs.
  • Build and maintain a recovery pipeline, keeping every opportunity worked and moving.
  • Track recovered sales, outcomes, and handoffs so results are visible and measurable.
  • Share insights on common objections and lost-sale reasons with sales leadership.

Benefits

  • Base salary plus commission.
  • Company-provided health insurance.
  • Initial and ongoing training, working alongside the sales management team.
  • Warm, existing opportunities, so the specialist is not cold calling from scratch.
  • Ownership of a high-impact function with room to grow.
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