Inside Sales Specialist

Townsquare Interactive•Charlotte, NC
•Onsite

About The Position

Townsquare Interactive is hiring an Inside Sales Specialist for an in-office position at its Uptown Charlotte office. The role focuses on acquiring new small-business clients for the company’s digital marketing and business management solutions, including website design, SEO, social media, and reputation management. The posting emphasizes structured training, hands-on coaching, live practice, and feedback to develop sales skills and knowledge of the full sales cycle. The role is described as focused on new client acquisition rather than account management. The posting also includes a second description of the role emphasizing autonomous management of the full sales pipeline, prospecting, discovery calls, customized presentations, closing, and meeting monthly sales goals.

Requirements

  • Positive attitude and eagerness to learn.
  • Coachability and willingness to accept feedback.
  • Strong communication skills.
  • Grit, determination, resilience, and motivation to put in the work and exceed goals.
  • Excitement for prospecting and closing new business.
  • Strong organizational skills.
  • A desire to advance into leadership or senior sales roles.
  • Applicants must be eligible to work in the United States.

Nice To Haves

  • A BA/BS degree is preferred but not required.
  • Experience in sales, customer service, or a high-output environment.

Responsibilities

  • Learn the sales process through hands-on training and live coaching.
  • Make outbound calls to small-business owners and introduce them to the digital marketing platform.
  • Source and qualify new business leads through outbound outreach.
  • Discover and understand prospect needs through discovery calls.
  • Tailor and present digital marketing solutions, including through virtual demonstrations.
  • Close new business and manage the full sales pipeline.
  • Work toward and surpass monthly sales goals.
  • Focus on new client acquisition; account management is not part of the role.

Benefits

  • Competitive base salary plus uncapped commissions.
  • Three weeks of paid time off and nine paid holidays, including two personal days.
  • Volunteer Time Off.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Pet insurance.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Company-provided laptop.
  • Comprehensive training program.
  • Clear paths for career advancement.
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